{"id":2977,"date":"2007-01-04T07:11:01","date_gmt":"2007-01-04T07:11:01","guid":{"rendered":"http:\/\/www.tamayacikel.com\/2006\/01\/04\/125\/"},"modified":"2007-01-04T07:11:01","modified_gmt":"2007-01-04T07:11:01","slug":"125","status":"publish","type":"post","link":"https:\/\/www.tamayacikel.com\/?p=2977","title":{"rendered":"\u0130stanbul – Adapazar\u0131, 15.16"},"content":{"rendered":"

<\/strong>
\n<\/strong><\/p>\n

Bayram ve y\u0131lba\u015f\u0131ndan \u00fc\u00e7 g\u00fcn \u00f6nce, otob\u00fcs \u015firketlerinden birinin Harem \u015fubesinden Cumartesi, saat 14.30\u2019a, telefonla iki ki\u015filik yer ay\u0131rt\u0131yorum. \u0130stanbul \u2013 Adapazar\u0131 yolculu\u011fu yapaca\u011f\u0131z alt taraf\u0131, ama bizde b\u00f6yle g\u00fcnler al\u0131\u015fveri\u015ften, \u00f6zellikle marketlerden ve de yolculuktan uzak durulmas\u0131 gereken g\u00fcnlerdir. Hele arife g\u00fcn\u00fc otob\u00fcslerde yer bulmak imk\u00e2ns\u0131za yak\u0131nd\u0131r. Devletin sundu\u011fu demiryollar\u0131 se\u00e7ene\u011fi o kadar yetersiz ki vatanda\u015f ne yaps\u0131n, otob\u00fcslere h\u00fccum ediyor.<\/p>\n

Ay\u0131rtt\u0131\u011f\u0131n\u0131z bileti kalk\u0131\u015f saatinden en az yirmi dakika \u00f6nce alman\u0131z gerekir. Bu konuda \u00f6d\u00fcns\u00fcz bir uyar\u0131yla kar\u015f\u0131la\u015f\u0131rs\u0131n\u0131z; uygulama kat\u0131d\u0131r. Bunu bildi\u011fimden, tam bir saat \u00f6nce \u00dcsk\u00fcdar\u2019daki \u015fubeye gidiyorum. Biletimi al\u0131p rahat edece\u011fim. K\u0131z\u0131mla bulu\u015fup kalk\u0131\u015f saatine kadar bir yerde bir \u015feyler i\u00e7ece\u011fiz\u2026 \u0130yimser d\u00fc\u015f\u00fcnceler i\u00e7indeyim.<\/p>\n

Bankoya yakla\u015f\u0131yorum; g\u00f6revliye ad \u2013 soyad\u0131, koltuk numaras\u0131, saati hepsini s\u00f6yl\u00fcyorum bir \u00e7\u0131rp\u0131da\u2026 Bilgisayara bakan y\u00fcz ise donuk\u2026 Hay\u0131r, yok b\u00f6yle bir rezervasyon!<\/p>\n

Ba\u015fka bir yolcu daha var; bir gen\u00e7, o da \u00c7ar\u015famba g\u00fcn\u00fcnden ay\u0131rtm\u0131\u015f yerini, ta d\u00f6rt g\u00fcn \u00f6ncesinden, ama o da g\u00f6r\u00fcnm\u00fcyor ekranda.<\/p>\n

Hi\u00e7 \u015fa\u015f\u0131rmam b\u00f6yle durumlarda\u2026 Sinirlensem, ba\u011f\u0131r\u0131p \u00e7a\u011f\u0131rsam ya! Hemen \u00e7are aramaya koyulurum\u2026<\/p>\n

Harem\u2019e sorun bakal\u0131m, diyorum. Hemen ar\u0131yor. Cevap olumsuz, belli, \u00e7\u00fcnk\u00fc y\u00fcz ifadesi \u00fczg\u00fcnle memnun aras\u0131\u2026 \u015e\u00f6yle aktar\u0131yor:<\/p>\n

\u2014 \u201cYapabilece\u011fim hi\u00e7bir \u015fey yok!\u201d<\/em> dedi\u2026<\/p>\n

\u015eu c\u00fcmleye bir mim koyun, sonra yeniden d\u00f6nece\u011fiz. Maceram\u0131z\u0131n devam\u0131 \u015f\u00f6yle:<\/p>\n

K\u0131rk be\u015f dakika sonra kalkacak olana (15.15) binin, diyor bankodaki g\u00f6revli\u2026 Bir de ek sefer laflar\u0131 ge\u00e7iyor\u2026 Yaz\u0131c\u0131dan \u00e7\u0131kard\u0131\u011f\u0131 bileti alm\u0131yorum; ay\u0131r\u0131n diyorum\u2026 Ba\u015fka yerde de \u015fans\u0131m\u0131 deneyece\u011fim\u2026 \u201cYirmi dakika kala al\u0131n, ama\u2026\u201d diyebiliyor ve ben de \u015fa\u015f\u0131r\u0131p sinirlenebiliyorum sonunda: Parma\u011f\u0131m\u0131 sallayarak: \u201cHele bir sat\u0131n!\u201d diyorum. Herhalde hak veriyor ki ses yok!<\/p>\n

D\u00f6n\u00fcp almak zorunda kal\u0131yorum, \u00e7\u00fcnk\u00fc di\u011ferlerinde en erken d\u00f6rt saat sonras\u0131na yer var\u2026<\/p>\n

K\u0131z\u0131mla bir kafeteryada oturuyoruz. Servis saatinde kalk\u0131p gidiyoruz. Minib\u00fcs haz\u0131r. Ama yolcular ve bagaj fazla geliyor\u2026 Zarar\u0131 yok, Harem \u015furas\u0131 zaten\u2026 t\u0131k\u0131\u015ft\u0131r\u0131l\u0131yoruz\u2026 Harem\u2019de 15.15 arabas\u0131 haz\u0131r, oh! Biletimiz de elimizde\u2026 Numaralar belli\u2026 Evet, ama ba\u015fkalar\u0131 oturuyor yerimizde\u2026 Etrafta sesler y\u00fckseliyor; ayn\u0131 durumda ba\u015fkalar\u0131 da var ve \u00fcstelik onlar binerken bagajlar\u0131n\u0131 da y\u00fcklemi\u015fler\u2026<\/p>\n

\u0130niyoruz\u2026 Otob\u00fcs\u00fcn \u00f6n kap\u0131s\u0131nda s\u0131r\u0131tarak duran bir g\u00f6revli var. Soruyoruz; a\u00e7\u0131kl\u0131yor ve anla\u015f\u0131l\u0131yor ki b\u00fct\u00fcn kabahat bizdeymi\u015f! Adamlar biletin \u00fcst\u00fcne yazm\u0131\u015flar: 15.16\u2026 Otob\u00fcs\u00fcn cam\u0131nda yazan ne? 15.15! Vatanda\u015fa hizmet a\u015fk\u0131yla ek sefer koyup bir dakika arayla iki otob\u00fcs kald\u0131r\u0131yorlar\u2026 \u015eu de\u011ferbilmezli\u011fimize bak\u0131n!<\/p>\n

Bir dakika arayla kalkacak olan otob\u00fcs\u00fcm\u00fcz\u00fc, ayazda k\u0131rk be\u015f dakika bekliyoruz, titre\u015ferek. \u015eof\u00f6r\u00fcn Harem\u2019i bulamad\u0131\u011f\u0131 s\u00f6ylentisi yay\u0131l\u0131yor. Adapazar\u0131\u2019n\u0131 nas\u0131l bulacak peki, diye s\u00f6yleniyoruz. Sonunda binip Adapazar\u0131\u2019na var\u0131yoruz sa\u011f salim, ama\u2026 Bug\u00fcn bayram\u0131n \u00fc\u00e7\u00fcnc\u00fc g\u00fcn\u00fc ve ben \u015fifay\u0131 kapm\u0131\u015f durumday\u0131m. D\u00fcnden beri bo\u011faz a\u011fr\u0131s\u0131, nezle, \u00f6ks\u00fcr\u00fck\u2026<\/p>\n

Hizmet sekt\u00f6r\u00fcnde b\u00f6yle kar\u0131\u015f\u0131k durumlar ortaya \u00e7\u0131kabilir. Ama \u00e7al\u0131\u015fanlarda, yanl\u0131\u015fl\u0131\u011f\u0131n nedenini ara\u015ft\u0131rma ve telafi etme refleksi yaratmak gerekir. \u0130yi hizmet verme anlay\u0131\u015f\u0131 varsa, tabii\u2026 Bence, \u015fu veya bu \u015firket olmas\u0131 \u00f6nemli de\u011fil; ba\u015f\u0131m\u0131zdan ge\u00e7enler ve de ge\u00e7ebilecek olanlar, hani mim koydu\u011fumuz o c\u00fcmle var ya, i\u015fte onun ba\u015f\u0131n\u0131n alt\u0131ndan \u00e7\u0131k\u0131yor, \u00e7\u0131kacak\u2026 \u201cYapabilece\u011fim hi\u00e7bir \u015fey yok!\u201d<\/em><\/strong><\/p>\n

Biz T\u00fcrkler b\u00f6yle demeyiz ki! Hay Allah, bir yanl\u0131\u015fl\u0131k olmu\u015f, kusura bakmay\u0131n efendim<\/em>, falan deriz\u2026 Jet h\u0131z\u0131yla kullan\u0131ma girmi\u015f, veba gibi yay\u0131lm\u0131\u015f; di\u011ferleri gibi \u00e7eviri kokan, \u00f6zenti kokan bir c\u00fcmle ve o do\u011frultuda sergilenen yak\u0131\u015f\u0131ks\u0131z tutum\u2026 Can\u0131m\u0131za okudu!<\/p>\n

04\/01\/2007<\/em><\/p>\n

Bizim Sakarya Gazetesi<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Bayram ve y\u0131lba\u015f\u0131ndan \u00fc\u00e7 g\u00fcn \u00f6nce, otob\u00fcs \u015firketlerinden birinin Harem \u015fubesinden Cumartesi, saat 14.30\u2019a, telefonla iki ki\u015filik yer ay\u0131rt\u0131yorum. \u0130stanbul \u2013 Adapazar\u0131 yolculu\u011fu yapaca\u011f\u0131z alt taraf\u0131, ama bizde b\u00f6yle g\u00fcnler al\u0131\u015fveri\u015ften, \u00f6zellikle marketlerden ve de yolculuktan uzak durulmas\u0131 gereken g\u00fcnlerdir. Hele arife g\u00fcn\u00fc otob\u00fcslerde yer bulmak imk\u00e2ns\u0131za yak\u0131nd\u0131r. Devletin sundu\u011fu demiryollar\u0131 se\u00e7ene\u011fi o kadar yetersiz […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[467],"tags":[],"_links":{"self":[{"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=\/wp\/v2\/posts\/2977"}],"collection":[{"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2977"}],"version-history":[{"count":0,"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=\/wp\/v2\/posts\/2977\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tamayacikel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}